Business Consulting Services (OCM) Organizational Change Management
CID provides resources to do initial analysis and assessment to create a plan and proposals and provide oversight in Organizational Change Management, instructional systems design (ISD), and Training Development
Carr Instructional Design brings together organizational change management, instructional systems design, systems training, project management, and workforce development experience. This integrated approach helps organizations move beyond awareness and toward measurable adoption.
CID is well-positioned to support federal agencies and mission-driven organizations because we understand how to translate complex initiatives into clear communications, practical training, and user-focused support.
CID is well-positioned to support federal agencies and mission-driven organizations because we understand how to translate complex initiatives into clear communications, practical training, and user-focused support.
Our Organizational Change Management Services
We understand and help customers adapt to changing federal and private industry rules and regulations by keeping abreast of changes in the industries and needs of an organization's customers. Our change management services include:
Change Strategy & Planning
CID helps organizations define a clear path for change. We work with leaders, program teams, and stakeholders to identify change impacts, readiness needs, risks, and adoption priorities.
Services may include:
Services may include:
- Change management strategy
- Change roadmap development
- Stakeholder analysis
- Change impact assessment
- Readiness assessment
- Risk and resistance planning
- Implementation support planning
- Leadership alignment support
- Stakeholder Engagement
Stakeholder Engagement
Effective change requires early and consistent stakeholder engagement. CID helps identify who is affected, what they need to know, and how best to involve them throughout the change process.
Services may include:.
Services may include:.
- Stakeholder mapping
- Audience analysis
- Engagement planning
- Listening sessions
- Feedback collection
- End-user readiness support
- Leadership and sponsor messaging
- User group or champion network support
Change Communications
Clear communication helps employees understand the purpose, timing, and impact of change. CID develops plain-language communications that support awareness, buy-in, and adoption.
Services may include:
Clear communication helps employees understand the purpose, timing, and impact of change. CID develops plain-language communications that support awareness, buy-in, and adoption.
Services may include:
- Communications strategy
- Key messages and talking points
- Email announcements
- Leadership briefings
- FAQs
- One-page explainers
- User readiness communications
- Launch and post-launch messaging
- Change newsletters or updates
Training & Workforce Readiness
Change management and training must work together. CID designs training solutions that help employees perform successfully in the new environment.
Services may include:
Change management and training must work together. CID designs training solutions that help employees perform successfully in the new environment.
Services may include:
- Training needs assessment
- Role-based training plans
- Instructor-led training materials
- Virtual training support
- eLearning and microlearning
- System training and simulations
- Job aids and quick reference guides
- User guides and process documentation
- Knowledge checks and learner feedback tools
Contact us today to learn more about our business consulting services. We look forward to serving you soon.
Instructional Systems Design (ISD)
Documentation and Simulation Conversions
We have a team of experienced instructional designers who can:
- Partner with subject matter experts to articulate content.
- Write or refine learning objectives.
- Align learning activities to assessments, learning objectives, and standards.
- Analyze the learner group to appreciate the perspective of the intended audience.
- Build engaging and interactive online courses in client learning management systems (LMS) for distance learning course delivery.
- Correlate existing learning resources with course and program objectives for overall program design.
- Create engaging learning activities with real-world applications.
- Design storyboards for eLearning module development.
- Develop interactive eLearning modules.
- Evaluate online courses and materials for adherence to accessibility requirements and universal design principles.
Training Design and Development
Our services and approach are customized to reflect each client's individual and unique needs. The services we offer include but are not limited to the following:
- Performance-based learning objectives and tools for measuring achievement of these objectives to ensure quality training.
- Front-end services that give us the information to design the best solution for your needs, such as user and task analysis and needs assessment.
- E-learning, Instructor-Led Training (ILT), and blended learning to keep your workforce ahead of the technology curve.